Datenschutzerklärung

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mascarado.co (“the Site”).

⸻

📌 SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from Mascarado, as part of the buying and selling process, we collect personal information such as your:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (e.g. credit card info)

When you browse our website, we also automatically receive your device’s IP address, browser type, and other data to help us improve your shopping experience.

⸻

📧 Email & SMS Marketing

With your permission, we may use your contact information to:
• Send promotional emails
• Notify you of new products or exclusive offers
• Send SMS updates and reminders (e.g. checkout reminders)

For SMS messaging, webhooks may be used to trigger the reminders through our messaging system.

⸻

🌍 Currency & Location Information

By using mascarado.co, you agree to allow third-party systems to process your IP address in order to:
• Detect your location
• Automatically adjust and display prices in your local currency

Your currency selection is stored in a session cookie, which is temporary and deleted once you close your browser.

⸻

🍪 Device Information & Cookies

We collect device information using technologies such as:
• Cookies – Small data files stored on your device. Learn more at www.allaboutcookies.org
• Log files – Track actions like clicks, browser type, IP address, and more
• Web beacons, tags, and pixels – Record how you interact with our website

⸻

🛍️ How We Use Your Personal Information

We use the information we collect to:
• Process and fulfill your orders
• Handle payments and delivery
• Send order confirmations and invoices
• Communicate with you
• Screen for fraud or suspicious activity
• Provide personalized marketing or advertising based on your preferences

⸻

🔄 Order Tracking and Data Sharing

To ensure smooth order verification with payment gateways, we share basic order tracking information with a secure third-party provider: Proveway Uptrack.
Details shared:
• Order tracking number
• Courier name
• Transaction number

Note: We do not share your name, email address, or personal identifying information with this provider.
Proveway’s privacy policy is available here: https://proveway.com/privacy-policy.php

⸻

⚖️ Complaints & Your Rights

If you have any concerns or wish to make a complaint about how we handle your data, please contact us directly:
📧 support@mascarado.co

If you’re not satisfied with our response, you have the right to contact your local data protection authority. EU residents may refer to:
https://www.garanteprivacy.it/

⸻

💡 Need More Info?

For further questions or information about our privacy practices, feel free to reach out at any time.

📧 support@mascarado.co
🌐 www.mascarado.co